Frequently Asked Questions
Quick answers about call-outs, coverage, costs and what we can help with.
Call-outs, coverage and costs
Are you really 24/7?
Yes. We're available 24 hours a day, 7 days a week, including bank holidays.
How quickly will you respond?
We usually respond within 30 minutes, day or night. How long it then takes to reach you depends on the distance and where we are when you call, and we'll give you an honest idea on the phone.
How far do you travel?
Mobile mechanic work within 60 miles of Stansted Airport, and breakdown recovery within 60 miles of Stansted Airport. Planned vehicle transport anywhere in the UK, booked in advance. Extra charges apply for longer distances. See the main towns and cities covered.
How much will it cost?
Can I supply my own parts?
Yes, you can. But if the parts turn out to be wrong, labour and time are still charged.
Do you work on electric cars?
No, we don't work on electric vehicles.
What can you recover?
Cars, vans and 4x4s, including non-runners. If you're not sure whether we can take your vehicle, send us the make and model and we'll let you know.
Do you buy cars?
Yes, in any condition. Send us the details for an offer.
Do you collect scrap cars?
Yes. Get in touch with the reg and location.
Which areas do you cover?
We're based near Stansted Airport, covering everywhere within 60 miles for mechanic work and recovery, and vehicle transport anywhere in the UK. See all the areas we cover.
What should I tell you when I get in touch?
Your vehicle reg, where the vehicle is, and what's wrong. For a breakdown, also tell us if you're somewhere unsafe so we can prioritise getting to you.
Request a free quote
Fill this in and it opens WhatsApp with your details ready to send to us. Emergency? Call 07943 561858 instead.
Open 24/7, including bank holidays
Still got a question? Just call
Late-night breakdowns and emergencies are exactly what we're here for. When you call or WhatsApp, have these ready: where you are (postcode, road, nearest junction or a location pin), your reg, and what's happened.
On a fast road? Hazard lights on, get everyone out on the side away from traffic, wait behind the barrier if there is one, then call.
